DATA DELETION POLICY
At Sara777, user privacy and data security are our highest priorities. This Data Deletion Policy provides details about how users can request the permanent removal of their account and related information from the Sara777 platform, including the website and mobile application. When submitting a deletion request, users understand that some information may need to be securely retained for legal, regulatory, fraud prevention, or security requirements as described in this policy.
1. Requesting Account & Data Deletion
Users can submit an account deletion request through the following options:
- By selecting the Delete Account option available in the Sara777 application (where applicable)
- By sending a verified deletion request through the Support or Help section of the Sara777 platform
Each deletion request is reviewed and verified to confirm the user's identity and maintain account security.
2. Information Removed After Deletion
Once a deletion request has been verified successfully, Sara777 will permanently delete the following information from active databases:
- User details including name and registered contact information
- Account profile and registration details
- Login records and account activity information
- Documents or files uploaded by the user, if applicable
- Payment and transaction information, except where retention is required by applicable laws
All eligible data is deleted using secure procedures designed to protect user information.
3. Information That May Be Stored Temporarily
In some cases, Sara777 may retain limited information when required for valid purposes, such as:
- Maintaining financial, payment, or transaction records for legal and compliance requirements
- Preventing fraudulent activities, security threats, or unauthorized account usage
- Meeting government, regulatory, or legal obligations
Any retained information is protected with appropriate security measures and is not used for advertising or promotional purposes.
4. Account Ownership Verification
To protect users from unauthorized deletion requests, Sara777 may require verification before processing an account removal request. Verification may include:
- Confirmation through the registered mobile number
- Verification of account-specific information
This verification process ensures that only authorized users can request account deletion.
5. Data Deletion Timeline
After successful verification, account deletion requests are usually completed within 30 days. If additional time is needed due to technical, security, or legal requirements, users will be notified through the Sara777 support channels.
6. Consequences of Account Deletion
After completing the deletion process:
- The user's Sara777 account access will be permanently removed
- Associated personal information and account data will be deleted
- Deleted information cannot be restored after completion
Users should confirm that they no longer need account access or stored information before requesting deletion.
7. Support & Contact Information
For help with account deletion requests or any questions regarding this Data Deletion Policy, users can contact the Sara777 support team through the official Help or Support section available on the platform. Sara777 is committed to maintaining transparency, protecting user information, and following responsible data management practices.